Archive for December, 2016

Observations on Our Co-op

Thursday, December 8th, 2016

The Co-op (The People’s Food Co-op in Ann ARbor Michigan) is in a bit of a mess and confusion. Which is not anything new. I’ve been off the board for about 4 years, and have been mostly an observer. Although I do step in every once in a while to serve on a committee, as well as I’ve been called for advice and an historical perspective.
Previously, I was on the board for nine years and served three years as President. Not consecutive years. I also served as Vice President, Secretary, and Treasurer. I’ve been a decades long volunteer.
A few years ago we added up the time I had spent volunteering for the co-op and it was as if I had worked there full time for a year.
So I do have a few observations on the current state of the co-op. These issues are of course intertwined.

Here are a few opinions.

The board has been less than honest with the membership about the state of the co-op, and how much money we are losing. The board should be letting members know that we are in trouble. Not letting the membership know that we have been and continue to lose money is wrong, and also dangerous. It is the membership that can pull us out of this downturn, and the membership should be directly called on to be involved with saving the co-op. The silence and side stepping is bizarre. And may be the primary thing that brings the co-op to its termination.

The vote to unionize takes place tomorrow, Friday. I honestly don’t know if this would be a good or bad thing for the workers and for the co-op. And my opinion isn’t going to make any difference. What I can say is that there was a chance to do this with kindness. With dignity. With honesty and a great process. That hasn’t happened. There was no need to surprise the board with the news. And there was no need to make it personal, with direct personal attacks against the General Manager.
I worked for more focus on staff and having a great work environment as well as better wages and benefits. I’ve seen the progress in fits and starts. I also know that the staff having trouble with management has been a long term theme for our co-op. I believe the path to resolution includes a lot of listening, and a lot of kindness. A lot of the board supporting the GM and making sure they have the resources to work well with staff, and careful professional monitoring to make certain that happens. A union may help the co-op through a maturation process. It may also create an even more divisive atmosphere that will harm relationships and make financial recovery even more difficult.
We need to support the legal process required with a vote to unionize, and I ask everyone to be as kind, thoughtful, and aware as possible. That includes reviewing history and learning from previous mistakes as well as building on success.
I think unions are good things. They also change the culture of the workplace environment. Let’s see more kindness and compassion during and after this process. And I hope the vote is an informed vote balancing the staff needs with the stark financial reality that has been obfuscated unnecessarily.

The Co-op is once again without a permanent General Manager. This is a really painful place to be, and is hard on everyone. Thankfully there is policy and plans in place for this situation. And previously our staff have really pitched in to make things work in the interim. It is a total distraction for the board to go through a hiring process. Focus on long term plans, expansion, and pretty much everything else is set aside. It is essential for the board to get help during this time. I’m less and less confident of the board (not just this board but every board including when I was part of the board) having the skill to go through this process and to make good decisions – especially when a long term plan is still missing and without recent membership surveys and input. After my experience with the hiring process, I don’t think the board is qualified to be guiding this process. I believe the consultants from the co-op world, who have experience and expertise, should be heavily utilized at every step of the process. I also now believe the decision making should be shared by board, staff, and members. Without a clear direction and financial stability this is more important than ever.

A lot of people have been chewed up and spit out working for the Co-op. I’m sp very sad about this legacy.This just needs to stop. Moving forward, I would seriously ask the players to continually ask “how can this process be kinder?” “how can we benefit the most people?” “is there a kinder and more inclusive way to do this?” and “how can we empower the people involved and make sure everyone is informed?”

Those are the questions I would hope people will ask, the people who I am entrusting to make decisions that at this point will allow People’s Food Co-op to thrive or to die.